“Sue Garner, of Oulton-Lee Research, has undertaken a substantial research project for the Alumni Association of Loughborough University. This included significant input into developing the requirements of the research, questionnaire design, application to the target group, analysing and reporting, both in written form and in presentations.
The work undertaken was of exceptional quality at every stage during the process. The care taken to assist us in ensuring that the survey was appropriate to our business requirements was particularly impressive. The whole project was conducted in a highly professional fashion, with realistic timescales and costs and outputs that exceeded our expectations.
The report and analysis undertaken was thorough and comprehensive. Sue reinforced the written report with presentations which were very well received by a range of audiences (Senior Management, operational staff, staff in other departments) and helped us to identify the really important aspects of the results.
Throughout the process Sue acted in a highly professional manner, displaying a wide variety of understanding of market research techniques and approaches, and we remain very pleased by the success of the project she completed.”
Jon Walker
Director of External Affairs, Loughborough University |
